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Can't find your health plan? No customer service number or email? Check your insurance card for a Customer Service number. When you call, download and use this script to talk to them about your Confidential Communication Request.
Aetna
HIPAA Member Rights and Subpoena Team
P.O. Box 14079
Lexington, KY 40512-4079
Phone: Please call customer service at the phone number listed on your ID card.
Fax: 1-859-280-1272
Email:
Email address not available
Anthem Blue Cross
Anthem Inc. Privacy Office
220 Virginia Avenue
MailPoint – IN0204A-380
Indianapolis, IN 46204
Phone: Not available
Fax: Not Available
Email:
Not available
Blue Shield of California
Blue Shield Privacy Office
P.O. Box 272540
Chico, CA 95927-2540
Phone: 1-888-266-8080
Fax: 1-800-201-9020
Email:
Chinese Community Health Plan
Attn: Corporate Compliance Officer
445 Grant Avenue
Suite 700
San Francisco CA, 94108
Phone: 1-415-955-8800
Fax: Not Available
Email:
Not Available
CIGNA
Cigna Enterprise Privacy Office
900 Cottage Grove Road
Wilde B6LPA
Bloomfield, CT 06152
Phone: 1-888-992-4462
Fax: 1-855-565-8105
Email:
Health Net
Health Net Privacy Office
Attn: Privacy Officer
P.O. Box 9103
Van Nuys, CA 91409
Phone: 1-800-522-0088
Fax: 1-818-676-8314
Email:
Kaiser Permanente
Drop off your Confidential Communications Form at any Local Member Services Office
Southern California:
Regional Compliance and Privacy Office
393 E. Walnut Street
Pasadena, CA 91188
Northern California:
Regional Compliance and Privacy Office
1800 Harrison Street
Oakland, CA 94612
Phone: 1-800-464-4000
Fax: Not Available
Email:
Not Available
L.A. Care Health Plan
Attn: L.A. Care Privacy Officer
1055 West 7th Street, 10th Floor
Los Angeles, CA 90017
Phone: 1-888-839-9909
Fax: 1-213-438-5068
Email:
Molina Healthcare
Attn: Manager of Member Services
200 Oceangate
Suite 100
Long Beach, CA 90802
Phone: 1-888-665-4621
Fax: Not Available
Email:
Not Available
Sharp Health Plan
Atten: Privacy Officer
8520 Tech Way, Suite 200
San Diego, CA 92123-1450
Phone: 1-800-359-2002
Fax: 1-858-499-8244
Email:
United Healthcare
Attn: Customer Service- Privacy Unit
PO Box 740815
Atlanta, GA 30374-0815
Phone: 1-866-633-2446
Fax: 1-877-420-1579
Email:
Not Available
Valley Health Plan
Attn: VHP Member Services Department
Privacy Coordinator
2480 N. First Street, Suite 200
San Jose, CA 95131
Phone: 1-888-421-8444
Fax: Not Available
Email:
Not Available
Western Health Advantage
Western Health Advantage
Attn: Privacy
2349 Gateway Oaks Drive, Suite 100
Sacramento, CA 95833
Phone: 1-916-563-2250 or 1-888-563-2250
Fax: 1-916-568-0126
Email: